When making a pledge in the Step It Up fundraising system used by Frontier Elementary, you enter your first name, last name, email address, alias (the name Isla calls you), a pledge amount, payment details and an encouraging message. This information is transmitted securely, and is used to process your donation and email you a receipt.
Step It Up customer service representatives and developers have access to the information you enter (except credit card data, which is never stored), as it is necessary to perform their duties. The payment information you enter gets transmitted to a payment processor for authorization after you submit it, and then gets discarded. If you enter an encouraging message, it gets shown to Isla, and to anyone else Isla invited to make a pledge.
If you'd like to make a change or remove the information you've entered, contact customer service at 1-888-598-7510 or firstname.lastname@example.org and a customer service representative will do it for you.
Step It Up uses industry standard encryption to protect data you enter as it travels across the Internet and a firewall to protect information stored on our system from individuals with malicious intent.
This policy is effective January 1st, 2021, but may be updated in the future. In the event of an update, you will be notified by email and may contact us to remove your information.